This Agreement is between Pittsburgh IT LLC, a Pennsylvania limited liability company (“we,” “us,” or “Pittsburgh IT”), reachable at [email protected], and the business that signs up for The Gold Standard (“you” or “the Client”). This plan is purchased for business use — not for personal, family, or household purposes. The Agreement is written in plain English on purpose — it says what we do, what it costs, and who owns what. No surprises.
1. The plan at a glance
| What you get | A one-page website designed and built for your business specifically, plus the hosting, domain management and monitoring described in Section 4. |
|---|---|
| Build cost | $0. There is no build fee for this plan. Most of the build is done before we ever speak, which is what makes this price possible. |
| Monthly price | $25/month plus applicable Pennsylvania sales tax, starting the day you sign up. This rate is permanent. It does not go up after your first year, or ever, for as long as your plan stays active. We may charge more to businesses who sign up later; that has no effect on you (Section 9). |
| Commitment | 12 monthly payments of $25 over a 12-month term ($300 total, before sales tax). Billed monthly for your convenience. |
| Availability | Open. We build each site for the one business it is for, so there is no queue of designs to claim. |
| Content edits | Not included. This plan builds your site and keeps it running. Changes after launch are quoted before we start (Section 4). |
| If you stay | Your site keeps running on our platform and your plan continues at the same $25/month, indefinitely. |
| If you leave | Your account must be current — your plan paid in full, any other invoices for work on your account paid, and a one-time $100 offboarding fee paid up front. The fee is not optional. Once all of that has cleared, we begin the handover and release your domains (Section 5). |
| Your domain | We register it in your name — you own it from day one — then set it up, manage it, and pay its renewal at our cost for as long as your plan is active. You never touch DNS settings or renewal notices. Already own a domain? It stays yours, and we can bring it under our management (Section 5). |
| What we need from you | Your business information, your logo and photos if you have them, and a card for monthly autopay. We handle everything else. |
2. How this Agreement is accepted
No signature is required. You accept this Agreement by paying your first invoice — each invoice states that payment constitutes acceptance of this Agreement. Each monthly payment reaffirms your acceptance of the version of this Agreement that governs your current term.
This Agreement is published at pgh-it.com/terms/one-page-plan, with its version number and effective date at the top. If we update it, changes apply to new signups and, for existing clients, only from your next renewal term forward — never retroactively during a term you’ve already committed to. Prior versions are archived and available on request.
3. What we build
We design and build you a one-page website for your business specifically. In most cases we have already built a draft of it before we contact you. We build it around your details — your business name, your services, your hours, your service area, your contact details, and the photos you provide — and we launch it on your own domain, built mobile-first, with hosting, HTTPS, and search-engine basics configured.
- You are choosing a finished design. This plan covers putting your information into a design that already exists. It does not cover redesigning it. Changes to the layout, structure, or styling of the design are a separate service, quoted before we start (Section 4). This is the trade that makes the price what it is.
- Your design is yours. We build each site for the one business it is for. We do not resell your design, and we do not put another business into it.
- Photos and content. We build from your existing brand, photos, and business information. If you don’t have usable photos, the photography already in the design stays in place, or we’ll work from your public presence (your Facebook page, Google listing, and similar). You just answer a few questions.
- One revision round. The build includes one consolidated round of revisions before launch — you review the site and send us one list of corrections. Getting your information right is part of the build, not a change. Changes after launch are handled under Section 4.
- Launch timing. We aim to launch within two to three weeks of receiving your business information. If we haven’t received what we need within 30 days of signup, we may build and launch from your publicly available information so your spot and schedule aren’t held up.
- What counts as a page. A page is one address on your site. This plan covers one. If your business needs more than that, our Launch or Custom builds are the right fit — we’ll quote them separately.
4. What’s included every month, and what isn’t
Your $25/month covers keeping your site online, secure, and answering:
- Hosting, HTTPS, and uptime monitoring. Your site runs on modern, secure infrastructure. There is no WordPress, no plugins, and nothing to patch — which removes the most common way small-business websites get hacked. We’re alerted if your site stops responding.
- A working contact form. Messages sent through your site reach you by email. Front Desk is a separate $25/month add-on — it texts and emails every lead to you within seconds, replies to the customer automatically, and saves everything to a dashboard. It runs on our platform, only on sites we build, and it is optional (Section 7).
- Domain management. Registration, renewal, and DNS handled for you, at no extra cost, for as long as your plan is active (Section 5).
- Content edits are not included. The monthly covers keeping your site online, secure and current — not rewriting it. If you need something on the site changed — new photos, updated hours, a price change, new copy — tell us what you want and we will quote you a fixed price before we start any work. Nothing is billed by the hour, and nothing begins until you have agreed to the price. If your business outgrows one page, our Custom build is the right fit and we will quote it separately.
5. Your domain
Domains we register for you. If you don’t have a domain, we register one for your business. It is registered in your name — you are the legal owner from day one. We manage it in our registrar account and pay its registration and renewal at our own cost for as long as your plan is active, so you never have to touch DNS settings or renewal notices.
Domains you already own. They stay yours, always. With your authorization we’ll bring them into our registrar account so everything sits in one place and gets managed and renewed for you at no extra cost. You remain the registered owner throughout. If you’d rather leave them where they are, we’ll work with whatever access you can give us.
If you leave. Your account must be current: your plan paid in full, all other invoices for work on your account paid, and a one-time $100 offboarding fee paid up front. The fee is not optional — offboarding is outside your monthly plan, which covers keeping your site running, not moving you off it. The fee covers taking your site off our platform, disconnecting it from our systems, packaging your files, exporting your leads, and releasing your domains. Once everything has cleared, we complete the handover within 10 business days of your written request. Transfers are subject to registry rules — for example, registries prohibit transferring any domain during the first 60 days after registration.
6. Term, payment, and your commitment
This plan is a 12-month commitment: 12 monthly payments of $25 ($300 total, before sales tax), charged automatically on the same day each month. Under it, you’re acquiring your website for the price of those twelve payments. A missed payment doesn’t stretch the schedule — Section 8 applies. There is no cancellation mid-term for convenience; the commitment is the deal that makes the $0 build possible.
- First payment. Your first $25 payment, plus sales tax, is charged when you sign up and starts your plan. The remaining eleven payments are charged automatically on the same day each month.
- Autopay required. A valid card on file with automatic payment is a requirement of the plan.
- Pay it off early if you like. You may pay the remaining balance of your 12-month commitment at any time. Once the full $300 has been paid your plan is settled — no waiting for month 12. Leaving still requires the $100 offboarding fee (Section 5). Your services still continue through the end of the original 12 months, then month-to-month per Section 9.
- If we’re the holdup. If your launch is delayed more than 30 days after signup for reasons within our control, billing pauses until your site is live. Delays caused by waiting on your information don’t pause billing (Section 3).
- If payments stop. The remaining balance of the commitment becomes due (Section 8).
- Pennsylvania sales tax applies to these services and is added to each invoice.
7. Who owns what
- During the term: the website is Pittsburgh IT’s property, being acquired by you through your monthly payments — similar to equipment on a payment plan. Any domain we register for you is registered in your name and is yours from the start; we manage it and pay for it while your plan is active (Section 5).
- If you leave: your account must be current — your plan paid in full, all other invoices for work on your account paid, and the $100 offboarding fee paid up front (Section 5). The fee is not optional. Once all of that has cleared, the website — its design, content, and files — becomes yours, and we hand it over along with your domains so you can host anywhere.
- Always yours: your business name, logo, photos, and any content you provide remain yours at all times. Every lead, call, and customer your site generates is yours alone — we never resell or share them.
- Always ours: our internal tools, templates, code libraries, and know-how used to build and run sites. Nothing we host, operate, or run on our own systems is part of the site you’re acquiring — whatever it is, and whenever we added it. That includes Front Desk and everything attached to it: if you add Front Desk, it runs while you are paying for it and it is never part of the site you are acquiring. Where our templates, markup, and stylesheets are embedded in your site, you get a permanent, non-exclusive license to use them as part of that site, and that license transfers with the site if you sell your business. Your right to use anything running on our platform ends when your plan ends.
- What transfers, and when: once your account is current and the $100 offboarding fee has cleared (Section 5), what transfers to you is the website — its design, content, and files. Your domain is already yours; at that point we release it from our management and hand you everything needed to move it. Services that run on our platform, including Front Desk, run only while you are subscribed to them and do not transfer at any point.
- At handover: when you take your site, we disconnect it from everything of ours it touches. You receive it as static files that run anywhere, with any connection back to our systems removed. Anything that relied on our platform — including your contact form — will need a new home before it works again; we’ll tell you what to replace and can quote the work. You get a copy of every lead your site has captured, and we permanently delete them from our systems at handover — we don’t keep your customer list after you leave. A one-time $100 offboarding fee applies (Section 5).
- Showing your site as an example. You give us permission to show your finished website — screenshots, a link, and your business name — in our portfolio, on our website, and in our marketing. Building a portfolio of local businesses is part of what we are getting in exchange for the free build, and it is a real part of the price. After your first twelve months, you can ask us in writing to stop: within 30 days we’ll remove the live link and your business name from anything we control. Screenshots of the design stay in our portfolio, without your name on them.
- Credit line. Every site we build carries a small credit in the footer — “Website & forms by Pittsburgh IT” — linking to pgh-it.com. The credit is part of the site as built and stays in place, including after ownership of the site transfers to you. Removing, hiding, or obscuring it is not permitted.
8. If a payment fails
Most failed payments are an expired card, not a problem — so nothing drastic happens right away:
- We retry the card automatically over several days and email you a heads-up.
- If it still hasn’t gone through within 14 days of the first failed payment, your website is temporarily suspended (replaced with a “temporarily unavailable” page). Bring the account current and it’s back online within hours.
- If the account remains unpaid 45 days after the first failed payment, the plan terminates: the site comes down, the remaining balance of your 12-month commitment becomes immediately due, and we stop paying to renew your domain. Because the domain is registered in your name, you can take over its renewal directly — we’ll tell you before we stop, and what you need to do. Once a domain expires it can be registered by anyone and may be unrecoverable.
- Settling the account in full at any point completes your purchase. If you then leave, the $100 offboarding fee in Section 5 applies as usual.
9. After the first year
Once your 12-month term ends with all 12 payments made, your plan continues month-to-month and you may cancel any time with 30 days’ written notice (email is fine).
Your price does not change. The $25/month you signed up at is permanent — it stays $25 for as long as your plan remains continuously active, however long that is. We may set a different price for businesses who sign up after you; that has no effect on your rate. The one exception is if you cancel and later come back: a new signup starts at whatever the price is at that time.
If you cancel, we’ll provide your site files and release your domains per Section 5, subject to the offboarding fee in that section.
10. What this plan doesn’t include
To keep the plan simple and the price honest, the following are separate services, quoted on request: content edits and any change to the site after launch (Section 4), additional pages beyond the one included (our Launch or Custom builds), redesigns or custom layouts, Google Business Profile setup and management, social media management, ongoing SEO campaigns, paid advertising, e-commerce or online booking systems, email hosting (e.g., Microsoft 365), copywriting, and photography.
11. Your responsibilities
You agree to: (a) provide accurate business information and keep us reasonably informed of changes; (b) only provide content you have the right to use — photos, logos, text, and reviews; (c) use the site and services lawfully; and (d) maintain a working payment method during the term. You’re responsible for the accuracy of claims about your own business (licensing, insurance, certifications, pricing) that you ask us to publish.
If you materially breach this Agreement and don’t fix it within 15 days of our written notice, we may suspend or terminate the plan; in that case the remaining balance of your 12-month commitment becomes due, the same as in Section 8.
12. Service standards and disclaimer
We’ll perform all services in a professional and workmanlike manner consistent with industry standards. If something we did doesn’t meet that standard, tell us within 30 days and we’ll redo it at no charge — that’s your remedy and our promise. Beyond that, the services are provided “as is”: we don’t guarantee uninterrupted availability, search-engine rankings, traffic, leads, or revenue, and we disclaim all implied warranties to the fullest extent the law allows.
And this cuts both ways: if we materially fail to provide the services described in this Agreement and don’t fix it within 30 days of your written notice, you may terminate this Agreement and owe nothing further from that point forward.
13. Liability limits
Neither of us is liable to the other for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Each party’s total liability under this Agreement is capped at the fees you paid us in the six months before the event giving rise to the claim. These limits don’t apply to gross negligence, willful misconduct, fraud, your obligation to pay fees, or anything that can’t be limited under law. Both of us agree these limits are a fair allocation of risk that makes this pricing possible.
14. General
- Force majeure. Neither party is liable for delays caused by events beyond its reasonable control (outages, disasters, vendor failures, and the like) — except payment obligations.
- Governing law and venue. Pennsylvania law governs, and disputes belong exclusively to the state and federal courts of Allegheny County, Pennsylvania. Before anyone files anything, we both agree to try to resolve the dispute by good-faith discussion for 30 days.
- Notices. Written notice by email is sufficient: to us at [email protected]; to you at the email address on your account.
- Text message alerts (SMS). If you provide a mobile number for alerts, you agree that Pittsburgh IT may text that number about your account — new-lead notifications from your website, follow-up reminders, and service updates. Message frequency varies, and message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Consent to text messages is not a condition of purchasing our services, and opting out of texts won’t affect your plan — you’ll still receive the same alerts by email.
- Entire agreement. This Agreement (plus your signup confirmation) is the entire agreement for this plan and replaces any prior discussions. If any provision is held unenforceable, the rest stands.
- Assignment. Neither party may assign this Agreement without the other’s consent, except to a successor in a sale of the business, with written notice.